How to Maximize Your Technology Investment
The Digital/Human Intersection — Reducing Falls and Risk

Date: Tuesday, May 25, 2021

Time: 10:00 a.m. - 11:00 a.m PT / 1:00 p.m. - 2:00 p.m. ET


Technology is not the "end all, be all" problem-solver, but in this webinar with partner, Church Mutual Insurance Company, S.I. (a stock insurer)1, we’ll share how to find the right balance of digital and human interactions to maximize your investment, elevate your programs while reducing risks, and produce results.

You've heard about technological advances in senior living. But how does technology fit within a comprehensive program? And once you've adopted the technology, how do you maximize these innovations beyond the initial "wow" factor? We'll cover how to assess your fall programs and how to leverage technology to go beyond detection and how it can be leveraged for reducing fall risks through the timely orchestration of digital and human interactions. You’ll learn best practices for adopting, training, and ultimately, elevating programs centered around technology. 

Webinar Learning Objectives

  • Review most common gaps in fall programs and how to evaluate technology to solve them
  • Learn best practices for digital and human touchpoints to maximize your technology investment
  • See how AI-technology is helping to reduce risk of falls and ER visits for senior living fall management programs

Continuing Education Credits


Live attendees for this webinar received Continuing Education for 1 total participant hour by NAB/NCERS. Register for an upcoming live webinar to receive credit for attending.


Shirley Nickels
Chief Operations Officer, SafelyYou

An entrepreneur and business leader with over 17 years experience in Healthcare and IT, Shirley drives SafelyYou's product roadmap and user engagement through thoughtful product strategy, design and analytics. Focused on client success and iterating on the SafelyYou program, Shirley and the team have successfully demonstrated 40% fewer falls & 70% fewer ER visits in partner memory care communities, where falls are the leading cause of hospitalization.


Ann Olson, OT
Senior Living Risk Control Specialist, Church Mutual®

Ann has worked for Church Mutual as a senior living risk control specialist since 2015, collaborating with clients to implement risk-control service plans, researching best practices for accident and injury prevention and developing resource materials for Church Mutual staff and clients. A registered and licensed occupational therapist, Ann practiced for 20 years in healthcare settings including hospitals, assisted living, memory care and outpatient clinics. Ann received a degree in psychology from Drake University in Des Moines, Iowa, and attended the University of St. Catherine in St. Paul, Minnesota, for her occupational therapy training. 

Laura 150x150

Laura Hastings, OTR/L
Director of Care Services, SafelyYou

Laura is a registered and licensed occupational therapist in CA and a Certified Dementia Practitioner. She comes to SafelyYou with extensive experience managing rehabilitation departments within assisted living and memory care communities. Laura has served as the point of contact for falls prevention, OT intervention and staff trainings. Prior experience includes acute rehab, traumatic brain injury, skilled nursing and outpatient settings.

1Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.

Church Mutual is a registered trademark of Church Mutual Insurance Company, S.I.